Shipping & Delivery

Kilcroney Furniture offer delivery to orders within the Republic of Ireland.

Standard delivery times are Monday to Friday 9:00am to 4pm.

If you want a delivery to arrive at a specific time slot, please notify us in advance or at your time of order.

Lead Times for Deliveries

We endeavour to deliver stock items within 5 working days locally, and to be advised for national delivery. Local deliveries are carried out by our in-house delivery team, while national deliveries are carried out by a 3rd party courier.

Non stock orders (from European manufacturers) are on an 8 week leadtime.

The estimated date that orders will be delivered is approximate at time of order and is not a fixed date. The date is quoted using all the information at our disposal, and sometimes due to situations beyond our control orders can become delayed. In such a case Kilcroney Furniture and associates will not be held liable. We will always endeavour to access customer orders through the most expedient means, communicate any potential delays and when order is in our warehouse, we then commit to a final delivery date that suits both parties.

Items out of stock

If you have ordered an item and it is out of stock, we will contact you with an estimated delivery date at which time allowing you the option of continuing with your order.

Deliveries & Installations

All deliveries must to be signed for on receipt. Before signing for delivery, please inspect the goods to ensure the packaging and the product are in perfect condition and your property has not been damaged in any way during the delivery. Any defects must be reported on delivery to delivery driver. Further from this, any imperfections must be reported to us within 24 hours of delivery with photographic evidence. If you do not comply with this, no responsibility can be taken for defects after this time.

Cancellation of Delivery

Orders may be cancelled within 1 hour of confirmation. Orders cancelled out side of this time frame will be shipped and cannot be cancelled.

Privacy & Security

Kilcroney Furniture cares how information about you is used and shared. We value your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting www.kilcroneyfurniture.ie, you are accepting the practices described in this Privacy Notice. Our website policy is to adhere to European Cookie Law, which means we declare that we use cookies.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

We use 3rd Party / Tracking / Advertising cookies for our social links and additional businesses where appropriate.

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

What Personal Information about Customers Does kilcroneyfurniture.ie Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at kilcroneyfurniture.ie.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.

E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account.

Does kilcroneyfurniture.ie Share the Information It Receives?

We respect your privacy and value your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

How Secure Is Information About Me?

Your personal details are stored in a secure area accessible only by the store administrators. We do not take any form of Credit Card information from you directly.

Our Transaction Processors

PayPal, the vendor of our choice, provides insured encrypted transaction pages. You will note in your transaction period, you will be redirected to log into your PayPal account, which is an independent page. You will be redirected back to our website after your payment is complete.

What Information Can I Access?

kilcroneyfurniture.ie gives you access to all your account information and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit kilcroneyfurniture.ie, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link on the side menu, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give kilcroneyfurniture.ie

The information you provide us is limited to that outlined above, which you provide us with at time of purchase. This is the minimum information required to complete your order. If you do not want us to retain this information after your order has been completed please inform us of such when completing your order.

Conditions of our refunds policy

Please contact the Kilcroney Furniture store to discuss refunds policy on any item you may be interested in.

Ordering

All orders that you place on this website will be subject to availability and to acceptance, in accordance with all terms and conditions.

We will send you an order acknowledgement email detailing the products you have ordered.

Payment & Pricing

All payments are made through an online transaction processor, Paypal.

All prices shown are inclusive of the relevant Value Added Tax applied in accordance with Republic of Ireland legislation in force at the tax point date.

Kilcroney Furniture reserves the right to change prices & delete products at their discretion.